At Mediumpurple (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Order details

Automatically Collected Information

We may automatically collect certain information when you browse our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data

This information helps us improve our website experience and provide better services.

2. How We Use Your Information

We may use your information for the following purposes:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and shipping notifications
  • Improve our website, products, and services
  • Prevent fraudulent transactions
  • Send promotional emails if you choose to subscribe

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

All payments are processed securely through trusted third-party payment providers.

We do not store your complete payment card information on our servers. Payment information is handled according to the security standards of the payment provider.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand website traffic
  • Improve website performance
  • Provide relevant content

You can disable cookies through your browser settings, but some website features may not function properly.

5. Sharing Your Information

We may share your information only when necessary with trusted service providers, including:

  • Payment processors
  • Shipping companies
  • Website hosting providers
  • Analytics providers

These partners are required to protect your information and only use it for providing requested services.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Unsubscribe from marketing emails

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: serve@lunavellefashion.com